Exchange 2007 & Backup Exec 12d Failed Backups

June 24, 2009

in Exchange 2007,backup exec

We were getting failed backups of our Exchange 2007 server on Symantec’s Backup Exec 12d. The error Backup Exec 12d gave us was:

V-79-32772-8928
- AOFO: Initialization failure on: “Microsoft Information Store”. Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

V-79-10000-11233 – VSS Snapshot error. A Microsoft Volume Shadow Copy Service (VSS) snapshot is already running on the target computer. Only one snapshot can run at a time.  Try running the job later.

- AOFO: Initialization failure on: “Microsoft Information Store”. Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

V-79-10000-11233 – VSS Snapshot error. A Microsoft Volume Shadow Copy Service (VSS) snapshot is already running on the target computer. Only one snapshot can run at a time.  Try running the job later.

- AOFO: Initialization failure on: “Microsoft Information Store”. Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

V-79-10000-11233 – VSS Snapshot error. A Microsoft Volume Shadow Copy Service (VSS) snapshot is already running on the target computer. Only one snapshot can run at a time.  Try running the job later.

Info:

Check to make sure there are no errors with VSS by opening the command prompt on your mail server and typing in:

vssadmin list writers

Doing so will list all the writers registered with VSS. If you see the Exchange writer in an error or failed state then the overall solution would be to restart the information store and the Exchange server.

In our case, everything was stable.

Solution:

From the command prompt on Exchange Server enter:

  1. net stop vss
  2. net stop swprv
  3. regsvr32 ole32.dll
  4. regsvr32 vss_ps.dll
  5. Vssvc /Register
  6. regsvr32 /i swprv.dll
  7. regsvr32 /i eventcls.dll
  8. regsvr32 es.dll
  9. regsvr stdprov.dll
  10. regsvr32 vssui.dll
  11. regsvr32 msxml.dll
  12. regsvr32 msxml4.dll
  13. net start swprv
  14. net start vss

Re-run your job in Backup Exec 12d and the job should run successful

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  3. Windows Server 2003 Event ID 1030 & 1058

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